Sign up for e-billing and win!
Sign up for e-billing between March 1 and April 30, 2017 and be entered to win a $250 account credit.
Sign up for eBilling by emailing us at firstname.lastname@example.org, online through MyHydro, or by calling our Customer Service Representatives at 1.888.737.1296 during normal business hours (8:30-4:00 M-F).
Please provide your account number(s) and email address.
Full contest rules
We are here to help. In this section, find information about billing, payments, and our services. Please see here for a list of FAQs.
MyHydro – Manage your account online!
Hydro has launched a new mobile and web portal platform. “myhydro” keeps things simple – you can access your account information and history anytime, anywhere, and on any device.
Easily manage your account online by registering for MyHydro.
For service information, new construction and getting connected, click here.
Hydro has several convenient ways for you to pay your bills. Click here for more.
Sign up for Ebilling and learn how to read your bill here.
What are the current rates? How do rates get set? Find out here.
Demand Charges (commercial customers)
For our commercial customers – learn about your demand charges, what are they, why do we charge them? Click here for more.
takeCHARGE is a joint partnership betweeen Newfoundland and Labrador’s two electricity utilities: Hydro and Newfoundland Power. We work together to bring energy efficiency awareness and rebate programs to everyone in Newfoundland and Labrador.
Rate Stabilization Plan Refund
For common questions and answers – see our FAQ page.
View the order from the Public Utilities Board here.
Outages and the electricity system
For information about planned and unplanned outages and the workings of the provincial electricity system, please see System Information
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